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Food for Thought: 5 Trends for Grocery Retail in 2017

shutterstock_147642644Any grocer who didn’t think the new and growing competition from farmer’s markets and Walmart wasn’t proof enough of a new reality dawning for grocery retailing, the recent bombshell of Amazon’s purchase of Whole Foods is the most dramatic sign to date the industry is in a new paradigm.

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6 Things to Know About Family Businesses

shutterstock_556117297-editA family business is one of the oldest forms of capitalism, but that certainly doesn’t make it an easier (see: Jacob, Esau, Genesis 25 and the oldest record of sibling rivalry). It’s particularly fraught for Hawaii, as our first ever survey of family businesses in Hawaii revealed that almost 50% of them report they have conflicts that disrupt the business and 70% do not have a succession plan.

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How banks can make customers happy

post3A recent study by Accenture shows that banking customers are slowly becoming a fickle bunch, as their research shows that 58 percent of customers have had more than two financial services providers in the last three years, which is a precursor to switching banks. This is a distinct shift and a warning shot for banks to start investing more in customer retention, or CRM.

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The Future of Smart Homes

post2Perhaps you’ve noticed the term the Internet of Things (IoT) being bandied about recently. This term, describing an increasingly interconnected world was first brought to light a few years ago with the fanciful futuristic notion of a completely connected home (you know, your alarm clock tells the coffee pot and water heater to crank up for your morning dash, and your car tells them both to shut down, and so on). With the popular acceptance of Siri,

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Q: How can you tell if your employees are engaged?

post1A: You catch them holding hands. Seriously, employee engagement has become a very serious business success metric lately. Not coincidentally, it may be because of recent studies that show only a small percentage of US employees are engaged. There are three simple questions that can tell you which ones are.

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